Privacy Policy

We at Decor Daddys are passionately committed to delivering high quality printing as well as exceptional value for money.

Information We Collect

Personal Information: When you make a purchase, we may collect personal information such as your name, email address, shipping address, and payment details.
Non-Personal Information: We may collect non-personal information, including but not limited to your IP address, browser type, and browsing patterns, to enhance your experience on our website.

How We Use Your Information

Order Processing: We use your personal information to process and fulfill your orders, including shipping and payment processing.
Communication: We may use your contact information to communicate with you about your orders, promotions, and updates related to our products.
Customer Support: Your information may be used to provide customer support and address inquiries or concerns.
Analytics: We may use non-personal information for analytical purposes to improve our website, products, and services.

Information Sharing

Third-Party Service Providers: We may share your information with third-party service providers to facilitate order processing, payment processing, and shipping.
Legal Compliance: We may disclose your information if required by law or in response to a legal request.

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Refund Policy

We value your satisfaction and want to make sure you have a positive experience with our products

Refund Eligibility

We offer refunds under the following circumstances:
Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will provide instructions for returning the item and issue a full refund, including any shipping charges.
Incorrect Item: If you receive an item different from what you ordered, please contact us within 7 days of receiving the product. We will arrange for the correct item to be sent to you or provide a full refund, including any shipping charges.
Conditions for Refunds: The product must be unused, in its original packaging, or in resalable condition.

Refund Process

To initiate a return, please follow these steps:
Step 1: Go to My Account Page
Step 2: My Orders
Step 3: Refund -> Upload the photos of received items -> Submit
Step 4: Within 5 - 7 working days your refund process will be Proceeded

Refund Timeline

Once we receive the returned item, we will inspect it and process the refund within 7 days. The refund will be issued to the original payment method.

Non-Refundable Items

Certain items are non-refundable, including:
Customized Items: Items that are custom-made or personalized according to your specifications are non-refundable unless damaged or defective.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at [decor.daddy.official@gmail.com].

Changes to this Refund Policy

We reserve the right to update or modify this refund policy at any time. The latest version will be posted on our website with the effective date.

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Shipping Policy

Shipping Restrictions

Please be aware of any shipping restrictions that may apply to certain products based on your location.

Shipping Timeline

Order will be shipped within 5 - 12 days, after accepting the order.

Lost or Delayed Shipments

While we make every effort to ensure timely delivery, we are not responsible for lost or delayed shipments due to factors beyond our control, such as customs processing, weather conditions, or carrier issues. If your shipment is significantly delayed, please contact us at [decor.daddy.official@gmail.com], and we will assist in tracking the package.

Cancellation of Shipments

From User Side: Users can cancel the order any time before delivery of the product.

From Company Side: Decor Daddy can cancel the order , if they are out of stock or any economic mishappening or any natural disasters or delivery location issues.